Hoot

An AI-powered helpdesk for system usage, object information and object descriptions.

Users of KLEKSI often need specific information about objects or have questions about how KLEKSI works. That's why we developed Hoot, an easy-to-use chat feature that gives you easy access to relevant information and answers to your questions. Hoot was developed based on ChatGPT and currently uses version GPT-4o.


How does it work
Click on the chat icon at the top of the page to start Hoot. The Hoot chat screen opens on the right. Ask a question via the text field and Hoot will answer your questions as accurately as possible. You can reset or delete the chat by clicking on the icon at the top of the chat function.


Reviews
You can leave a review on every answer from Hoot. Click on the thumbs up icon if you are satisfied with the result. Click on the icon with the thumbs down if you are not satisfied. Hoot will ask you to explain why you were not satisfied. This helps the developers of KLEKSI to keep making Hoot better.


Advantages
Using Hoot in KLEKSI offers several benefits to users:

• Fast and direct support : With Hoot, users have direct access to a virtual assistant who can assist them with questions about system operation or specific property information. This provides fast and efficient support, without users having to consult additional resources or documentation.
• Natural Language Interaction : Hoot uses natural language processing, allowing users to interact with the system in plain language. They can ask questions in a way that feels natural, as they would with a human conversation partner. This lowers the threshold for users and makes it easy to request information.
• 24/7 Availability : Hoot is available 24/7, allowing users to ask questions and get immediate answers at any time of the day. This is especially useful for users in different time zones or for those who work outside regular business hours.
• Efficiency and time saving : By using Hoot, users can get answers to their questions quickly, saving them valuable time. They can immediately request relevant information without having to search or wait for a response from a human employee.
• Accessibility : Hoot is accessible to all users, regardless of their skill level or technical knowledge. Users can ask questions and get help in an accessible way, which contributes to an inclusive and user-oriented experience in KLEKSI.

Using Hoot in KLEKSI offers significant benefits for users, including fast and direct support, natural language interaction, 24/7 availability, efficiency, time savings and accessibility. This feature enhances the user experience and allows users to easily ask questions about system operation or request object information without having to wait.





General terms and conditions Hoot
Separate general terms and conditions apply for the use of Hoot.