Feedback form
Visitors can leave a comment on a specific object via the frontend. This can be used, for example, to provide additional information, a correction, a question, or other relevant remarks about the object. The visitor enters their details and the comment. In doing so, the visitor can indicate whether the manager or curator may contact them regarding the comment. If permission is granted, the visitor's email address is also sent and made available to the manager or curator. To verify that the comment has actually been sent by the visitor, the visitor first receives an email with a confirmation link. Only after the visitor has confirmed the comment via this link is the comment definitively sent and made available in KLEKSI.


Activate response form
To activate the comment form, go to Application Management in the left-hand sidebar menu and then to Application Settings. Next, open the Frontend tab. Here you can enable or disable the comment form. When enabling the comment form, you specify for which user role the feature should be available. Do you want all visitors to the public frontend to be able to leave a comment? Then select the same role that you have set for the frontend. If you are using the Member Portal module, you can choose to make the comment form available exclusively to logged-in members. To do this, select the role you have set for members.

This way, you decide who can use the feedback form. For example, you can make the feature available to:

• all visitors to the public frontend;
• logged-in members only.

If you link the comment form only to the member role, regular visitors to the public frontend cannot leave a comment.


View comments on an object
The administrator or curator can view the comments left for a specific object within the dashboard. These comments are displayed in the Comments element for the relevant object. This makes it immediately visible which comments, additions, or questions relate to that object.


Overview of all comments
In addition to the comments on an individual object, a separate "Comments" menu item is available in the left-hand sidebar of the dashboard. Here, comments on all objects are displayed collectively in a clear list. This eliminates the need for the administrator or curator to open each object individually to check for new comments. Comments that have been read or handled can be archived. This keeps the overview of active comments organized. Archived comments are not deleted and can be viewed again at a later time by opening the archive.


Set access to comments
The administrator can determine, per role, which users within the dashboard have access to the Comments feature. This is configured via the permissions of a user role. For each role, it can be determined whether users receive no or only read permissions, or also write permissions for comments.


With read permissions, a user can view comments.
With write permissions, a user can perform actions that require edit permissions, such as processing or archiving comments. If a user does not have rights for comments, the Comments feature is not displayed in the dashboard.
In this way, it can be determined precisely per user role who within the organization has access to visitor comments.